faq - sikka

faq

Sikka Broadband FAQs on New Connection

How to buy a new broadband connection?

Steps to buying Sikka new broadband connection:- Visit www.sikkanet.com, Select the best suitable internet plan as per your needs, Fill out the form and submit it, after you will get a new broadband connection installed at your address within 3 to 15 working days. Customers can also contact Customer Care number 8574412345/ 9721912345 and ask for the Sales executive visit.

How long does it take for new broadband connection to become active?

After completing of CAF and payment. Our Activation teams installs the connection generally within 2 to 7 working days.

How much to pay for the broadband router?

The best appropriate Router will be provided free of cost for every Sikka broadband plan you may choose.

Will I get the maximum broadband speed promised in the plan?

Sikka will provide the promised speed, but the speed of the internet may vary as per your exact location and the hardware/ systems used at the customer location.

Will I receive landline/telephone/handset/receiver with the broadband router?

Yea, Sikka customers will receive unlimited local and STD calls with selected plans, the landline/telephone/handset/receiver instrument will not be provided from Sikka end.

How is broadband different from WiFi?

Wifi is a technology that uses a router to create a Wireless Local Area Network (WLAN) to connect devices such as computers, tablets, and smartphones with one another. This technology uses radio waves and does not require an Internet connection. Broadband is the technology that connects a home computer or network to the Internet using cables, satellite, or mobile connection.

Why is Sikka broadband best for home?

The Sikka Broadband employs the most modern broadband technology called Sikka Broadband with fiber optic connectivity with speeds up to 1 Gbps. The Sikka broadband connections also come with their own free router, unlimited STD and local calls, and unlocks rewards such as a subscription to Sikka Broadband.

Do you need broadband to have WiFi?

You can have a wifi network without broadband; however, without internet connectivity, the wifi will have some very limited features. You can use it to interact with other devices at home and use it for things like offline file transfer, streaming media to other devices, and controlling your computer remotely.

Does broadband Internet need a phone line?

The broadband connection does not require a phone line however some broadband connections come with a phone connection. You can use the phone for making calls and use broadband for internet connectivity at the same time, which was not the case with the earlier dial-up connections.

Which is better WiFi or Broadband?

While both wifi and broadband have their own benefits, broadband is a better choice for the majority of the users since it provides faster speeds. The broadband connection is also less susceptible to being hacked since it is more secure

How to check Sikka broadband usage?

You can check the Sikka Broadband usage through the Sikka app or on myaccount.sikkanet.com Once you have logged into your account using the registered mobile number or customer id, you will get the various accounts details including the Broadband usage.

Is Sikka broadband Wireless?

All the Sikka Broadband connections come with the free wifi router and therefore the customers can use it wirelessly.

How is Sikka Fiber better than the regular broadband connection?

The Sikka Fiber promises higher speed and more stable connection due to the Fiber Optic technology used by Sikka in comparison to the traditional cables. The router is also better with Gigabit ports to accommodate the Sikka internet speeds that go up to 1 Gbps.

How to change my existing Sikka broadband plan?

While paying your prepaid subscription you can select the required Sikka broadband plan through myaccount.sikkanet.com or through sikka mobile App.